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FAQ
- Enviromental Integrity LLC -
FAQ
Environmental Integrity

Q. What does it mean to be R2/RIOS certified?

A. There are lots of certifications, but what’s important about this one is that it requires the recycler to make sure that all of their down stream suppliers are also certified. Recyclers have an obligation to make sure that what they’re recycling ends up being used and disposed of in environmentally friendly ways, and without this certification it’s possible for a recycler to simply send everything to a landfill — something this certifications guarantees is not happening when you’re recycling with Environmental Integrity.



Q. How does R2/RIOS certification guide how you recycle?

A. R2/RIOS certified companies follow a hierarchy of dealing with recyclables. First, they must try to reuse an item, if it can be repaired and made useful. Secondly, if the item isn’t usable, they must recycle it my breaking it down into usable parts and raw materials. Finally, once all options have been exhausted, whatever’s left must be disposed of in environmentally friendly ways.



Q. What is an MBE?

A. Minority Business Enterprises are certified by state run governmental agencies as businesses with minority ownership. Supporting MBE means you’re supporting people who have traditionally been socially and economically disadvantaged. Being recognized as an MBE means gaining community and fiscal support for being a minority run company.



Q. Why is electronic recycling important?

A. Like all recycling, electronic recycling conserves natural resources. Valuable and useful materials are reused rather than being thrown away. Old electronics can also help support schools, non-profits, and low-income individuals by providing them with used but functioning electronics. Recycling also helps support local economy and businesses. Perhaps most importantly, it prevents dangerous chemicals like mercury from entering the environment through landfills and makes sure they are safely disposed of.



Q. How Are Electronics Recycled?

A. If an electronic device cannot be reused, there are currently two primary ways of dealing with the material. One is to dismantle or demanufacture the item in order to market the raw materials and products, usually creating many usable parts. The second is shredding, which involves less meticulous sorting and allows us to recover the maximum value from the metals in electronics. We use a large, high horsepower shredder to do this — it is also the most thorough way to make sure data is securely destroyed.



Q. Can’t I just throw away my electronics in landfills?

A. In some states, many electronics are classified as hazardous waste, so while it may be legal for an individual to simply throw away their electronics, non-residential sources, businesses and the like, must recycle their electronic waste or dispose of it at a hazardous waste site.



Q. But why shouldn’t I just discard old electronics with the rest of my trash?

A. Many electronics, especially anything with batteries or light sources, contain pollutants from heavy metals to harmful chemical compounds that can include: lead, mercury, cadmium, chromium, phosphorous, lithium, and polycarbons. Electronics that end up in landfills often leak these substances into the environment, where they can get into water and soil and harm the environment. And burning electronics in trash incinerators can release highly toxic chemicals into the air.



Q. How can I know that my data will be destroyed securely?

A. It’s difficult to make sure that data on media you’re recycling is safe from prying eyes. Environmental Integrity doesn’t just reformat drives, but follows DOD media sanitization, using multiply layer rewrites on multiple passes. For people who need to make sure that the data is completely destroyed materially, we have a 100 horsepower shredder that pulverizes, shreds, and completely destroys any hard drive put through it. Since these materials are never sent to landfills, no one has the opportunity to grab a hard drive and access information.



Q. When can I stop by and drop off my items?

A.Our normal business hours are currently 8:30am – 3pm M-F. Please call ahead so that we know that you will be coming at 413.420.0035



Q. Do you offer serialized logging of assets, including destroyed hard drives?

A. Yes, this is standard for all customers.



Q. Why is there a charge some items?

A. Many electronics, including fluorescent lamps, contain mercury which is extremely dangerous and requires special handling . Monitors and TVs have CRT glass which contains lead and also requires special handling and recycling. Any unit containing CFCs (also known as Freon, often in refrigerants) must have the gas evacuated by a certified professional prior to demanufacture. We work only with certified and compliant downstreams to make certain that these tasks are performed with due diligence and are in full compliance with the EPA and Massachusetts State DEP.



Q. I am interested in your town collection events, school fundraising, or town transfer station programs. How can I get in touch with someone for more info?

A. Fill out the form on the Contacts page and someone will contact you or give us a call during normal business hours, 413.420.0035



Q. How can I request a quote for a pickup of my items?

A. Please click on the “Pickup Request” tab on the top of the page, fill out the form, and we’ll get in touch with you with a quote.



Q: What sort of products do you accept?

A: We accept anything that runs on electricity or batteries, and scrap metal of any kind. See below for a long, if not exhaustive, list of what we accept.

  • 2- Way Radios
  • CD Players
  • Cameras
  • Car Batteries
  • Card Readers
  • Cell Phones
  • Coffee Makers
  • Computers
  • Copiers
  • DVD Players
  • DVDs / Disks / Tapes
  • Dishwashers
  • Dryers
  • Electric Hair Dryers
  • Electric Motors
  • Electronic Controllers
  • Fans
  • Fans
  • Fax Machines
  • Gas / Electric Motors
  • High Intensity Lamps (MID, NA, MH)
  • Incandescent Lamps
  • Ink Cartridges
  • Keyboards & Mice
  • LCD Monitors
  • LCD TVs
  • Laptops
  • Lawn Mowers
  • Lead Acid Batteries
  • Light Bulbs
  • MP3 Players
  • Medical Equipment
  • Metal Desks
  • Metal File Cabinets
  • Metal Racks
  • Metal Shelving
  • Microwaves
  • Network Hubs
  • Network Routers
  • Network Switches
  • Oscilloscopes
  • Ovens
  • PBX Phone Systems
  • PDAs
  • Pagers
  • Paper Shredders
  • Power Strips
  • Printers
  • Radios
  • Rechargeable Batteries
  • Scanners
  • Servers
  • Sewing Machines
  • Snow Blowers
  • Speakers
  • Stereos
  • Telephones
  • Terminals
  • Testing Equipment
  • Toaster Ovens
  • Toner
  • UPS Battery Backups
  • UV Lamps
  • VCRs
  • Vacuum Cleaners
  • Washers
  • Weed Trimmers
  • Wire & Cables




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